The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Develop a professional rapport with people who are forced migrants
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Conduct interpersonal communication in a manner that enhances a client-centred approach consistent with organisation standards Completed |
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Communicate with clients in a manner that builds trust as a basis for establishing a trusting and respectful relationship Completed |
Evidence:
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Consider cultural sensitivities in communication techniques and adapt style and language to accommodate different cultural values and practices Completed |
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Recognise how one's own ethnicity, religion, class and gender will affect interactions with clients Completed |
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Recognise the communication needs of clients who are newly arrived, traumatised and confused Completed |
Evidence:
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Identify where an interpreter is needed and work to ensure that appropriate interpreter services are accessed Completed |
Evidence:
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Work effectively with interpreters where required Completed |
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Define and manage boundaries appropriately in the relationship Completed |
Evidence:
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Take appropriate measures to resolve conflict and interpersonal differences Completed |
Evidence:
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Work within the context of the settlement services sector
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Apply an understanding of the role and scope of settlement services Completed |
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Ensure that work reflects the current and historical context of the sector Completed |
Evidence:
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Apply a knowledge of the current issues which may impact on own work or organisation Completed |
Evidence:
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Develop a basic knowledge of different frameworks that underpin work within the sector Completed |
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Ensure work reflects consideration of the social, political and economic context in which the sector operates Completed |
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Identify relevant stakeholders and their particular roles and responsibilities Completed |
Evidence:
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Collect and use the views of key stakeholders and representatives from relevant target groups when collecting information about the sector Completed |
Evidence:
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Maintain access to relevant, up-to-date information about policy, services and programs Completed |
Evidence:
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Develop and maintain links with workers with complementary roles in the provision of settlement services Completed |
Evidence:
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Address issues associated people who are forced migrants
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Evaluate issues in relation to person's culture, family background and interest and modify approach appropriately Completed |
Evidence:
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Take into account the culture, religion, class, gender and experiences of the person in all actions and decisions Completed |
Evidence:
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Recognise trauma and refer to appropriate personnel or services Completed |
Evidence:
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Support clients to deal with loss and grief Completed |
Evidence:
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Support clients to deal with discrimination from both the mainstream community and from other ethnic groups Completed |
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Work with client to identify potential solutions to complex issues raised Completed |
Evidence:
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Demonstrate commitment to the central philosophies of the settlement sector
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Demonstrate consideration and understanding of the underpinning values and philosophy of the sector in all work undertaken Completed |
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Demonstrate a commitment to access and equity principles in all work in the sector Completed |
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Encourage client participation in all aspects of service planning and support activities where appropriate Completed |
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Identify personal values and attitudes regarding forced migrants and take these into account when planning and implementing all work activities Completed |
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Understand the process of acquisition of life skills
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Demonstrate an understanding of the role of settlement plans and how they are developed Completed |
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Demonstrate an understanding of the principles of teaching life skills to clients from diverse backgrounds in a respectful and effective way. Completed |
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